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Reverb will soon be unavailable in several countries

Quick answer

Beginning on 15 February 2026, Reverb will no longer be accessible in Angola, Bosnia, Egypt, Jordan, Kenya, Kuwait, Kyrgyzstan, Malaysia, Montenegro, Morocco, Nigeria, Qatar, Serbia, Togo, and Trinidad & Tobago.

If you’re located in these regions, you can buy and sell until 15 January 2025. After that, you’ll have 30 days to complete any pending orders before the website is no longer available on 15 February 2026.

What's happening

Beginning on 15 February 2026, Reverb will no longer be accessible in the following countries:

  • Angola
  • Bosnia
  • Egypt
  • Jordan
  • Kenya
  • Kuwait
  • Kyrgyzstan
  • Malaysia
  • Montenegro
  • Morocco
  • Nigeria
  • Qatar
  • Serbia
  • Togo
  • Trinidad & Tobago

The decision to shutter Reverb in these countries was a difficult one, but ultimately, it will allow us to focus and provide the best experience in the primary regions in which we operate. 

Here are the important dates to keep in mind if you’re located in the above countries:

  • 15 January 2025: You can buy and sell on Reverb until this date. Beginning on 15 December, you will no longer be able to buy or sell, but you’ll still be able to access your account and complete any pending transactions until 15 January 2026.
  • 15 February 2026: Reverb will no longer be accessible from the above regions.

FAQs

I’m a seller located in one of these countries. What should I do?

You can continue to sell on Reverb until 15 January 2025, but you may opt to put your shop on “vacation mode” until then to pause new orders.

All pending orders, returns, and more should be completed by 15 February 2026. You may also want to export your order history or record other important information from your account before this date.

How do I export my order history?

You can export all your orders as CSV files from both the Orders and Earnings sections of your Reverb account.

How do I access my earnings history?

You can export your earnings as CSV files from both the Orders and Earnings sections of your Reverb account.

I just made a purchase from one of these countries. What should I do?

Sellers located in these regions can still access their accounts to finish out any orders until 15 February 2026. 

Sellers on Reverb have 3 working days to send an item once Reverb has cleared the buyer’s payment. If your seller has not sent the item within this timeframe, we recommend messaging the seller for a status update and contacting Reverb Support to ensure your item is received by 15 February 2026.

What will happen to my information (name, email, credit card info, etc.) when the site is no longer available?

When the site is no longer available in a specific country, Reverb will suspend accounts in that location. If you would prefer to request complete account deletion, you can submit that request here and learn more in our Help Centre.

Please be aware that depending on your account activity (such as whether you've made purchases or sales on Reverb), we may be required to retain certain information for legal, regulatory, tax, security, integrity, or compliance reasons for a limited period of time, after which it will be deleted. This deletion is permanent and your account cannot be reinstated.

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