We built our delivery tools for music gear and the people who sell it. Save time and money with discounted postage labels, add protection to keep your gear secure in transit, and give local buyers the option to pick up in person. You can choose from several options depending on your location.
Jump to a section:
Reverb’s recommended delivery options
These are the default options we recommend that every seller use to help you sell your gear quickly and securely.
Safe Delivery
Add Safe Delivery to any Reverb label and you’re covered if your gear is lost or damaged in transit, at no cost to you. Buyers simply pay a small fee as part of their delivery costs. As long as issues are reported within 7 days of delivery, our insurance partners at XCover will work with you and the buyer so you can avoid dealing with the courier.
Local pickup
When you enable local pickup, buyers nearby can meet you to collect the item rather than having it dispatched. When meeting with the buyer, make sure they mark the item as ‘received’ on the order. Learn more about how local pickup works.
Note that local pickup is not available for sellers using PayPal to get paid or for buyers paying via PayPal or Affirm.
Additional delivery options
More ways to customize delivery for your listings.
Free delivery
This is exactly as it sounds: You’re offering free delivery to your buyers, which makes your listing more attractive. Note that with this option, you’ll pay for delivery.
Pro tip: You can adjust the listing’s price to make up for the cost.
Flat rate delivery
You can set a flat delivery price for buyers in your selected region(s). The price you enter will be the delivery cost to all buyers in the set region(s). Keeping that rate competitive can give you an edge since buyers often factor delivery cost into their purchasing decision.
International delivery
When creating a listing, you can determine where else in the world you’ll dispatch under Other delivery regions. Providing international delivery gets your listing in front of more buyers. You can add as many regions as you want and can enter your desired delivery rate or provide free delivery. Learn more about dispatching globally in our international shipping guide.
Note that with this option, for some regions, you may be charged an additional 1% cross border fee.
Advanced delivery options
Add even more delivery options through your shop’s delivery policies.
Combine and save
This option allows you to offer discounted delivery rates to your buyers when they purchase multiple items from your shop, encouraging them to buy more from you. When a buyer has multiple items from your shop in their basket, they pay full delivery on the item with the most expensive rate, then your discounted combined rate on each additional item. Learn more about combined delivery.
Free delivery threshold
Offer free delivery when buyers spend over a set amount in your shop. Reverb will then promote your shop in their basket to encourage them to hit the threshold.
2-day delivery
For sellers with the “quick shipper” badge, you can offer free 2-day delivery on your listings to attract even more buyers who need their gear quickly. Just be sure to dispatch within 1 business day of the order being approved via a courier that offers a two day delivery service.
Note that 2-day delivery does not apply to orders made via negotiated offers.
Delivery profiles
Do you sell regularly on Reverb? Creating delivery profiles lets you list items faster by setting up rates once and applying them to similar items (e.g. items of the same size or category that cost the same to ship). After configuring a delivery profile, you'll be able to select and apply it the next time you list an item. Set up your delivery profile.