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Tax requirements for orders shipped to Australia

Quick answer

As of November 2022, Reverb collects tax on some orders shipped to Reverb buyers in Australia. The law requires Reverb to collect goods and services tax (GST) on certain goods sold to Australian buyers from overseas up to the value of $1,000 AUD. Reverb collects tax on orders shipped to Australia on the seller’s behalf. As a seller, you might need to add additional information to the customs forms on these packages.

Reverb will collect and remit tax on your behalf

Reverb will collect a 10% GST on orders if each of the following applies:

  • You, the seller, are located outside Australia.
  • The package is being shipped to a buyer in Australia.
  • The total value of the package is less than or equal to $1,000 AUD.

If an order in your shop meets these requirements, Reverb will automatically include the tax in the buyer’s total. The buyer will pay the tax at checkout, and Reverb will be responsible for remitting it to the Australian tax office (ATO).Additionally, if these conditions are met and Reverb is required to collect GST, any seller tax policies configured for buyers in Australia will not be applied.

For orders placed through PayPal, Reverb will send the GST collected to you as a part of the payment. Then, Reverb will add the tax to your monthly statement so that we can remit the tax to Australian authorities. Reverb is not required to charge GST to the buyer if the total value of the package is more than $1,000 AUD or if the transaction is between buyers and sellers both located in Australia.

You may need to include additional info on customs forms

Reverb will automatically collect and remit the tax for you, but you may need to include additional information on the customs form depending on your shipping method.

If you’re a seller located outside of Australia who receives an order from a buyer in Australia that is less than or equal to $1,000 AUD and you ship using a commercial carrier, such as Fedex, you may need to include the following information on the customs form before putting it in the mail:

  • Reverb’s Australian Reference Number (ARN), which is ARN: 3000 1886 2815.
  • The item total, shipping costs, GST charged, and order total.

Australian customs authorities may look at this customs form to confirm that GST was paid on the order. Multiple items purchased in the same order should be shipped in the same package. You may consider consulting with your preferred carrier for more guidance on where to enter the information above.

You can always update the countries you ship to on your listings or in your shipping profiles.
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