How can we help you?

What to know about Reverb billing

Quick answer

You can review your billing statements on the My Bill page. Any outstanding charges are automatically charged to your billing card on the first of each month. If your payment fails, you can pay your bill at any time with a different card(s) for the outstanding bill using the Pay My Bill Now feature. If your card was declined, check out these troubleshooting tips.

Billing cycle

We will automatically charge your billing card on the first of each month for any outstanding charges that could not be deducted from your earnings.

Reverb Payments sellers

Any time you sell using Reverb Payments, most fees will automatically be deducted from your earnings.

In some cases, certain items may be added to your monthly statement instead, and billed to you on the first of the following month. These items may include:

  • Additional shipping label charges
  • Shipping label adjustments
  • Reverb App Store fees

PayPal sellers

If you sell with PayPal, all Reverb fees and deductions are added to your monthly statement, even though you may see PayPal deduct their own payment processing fee from the original payment.

Any outstanding balance is charged to your billing card on file for your account on the first of the month.

Why was my billing card declined?

Generally, errors occur due to common credit card issues.

Adding a billing card to your Reverb account is saving that card for recurring charges. Some banks may have restrictions for recurring charges which can result in the card being declined. Please contact your bank directly to resolve the block.

Pay My Bill Now

If Reverb’s attempted charge fails on the first of the month, pay your bill instantly by selecting Pay Now on the My Bill page.


You can add a new billing card, or split your payment between multiple cards.


Was this article helpful?