How can we help you?

I sold an item, what's next?

Quick answer

To receive your payment, first make sure you have a bank account on file, then gather the weight & dimensions of the packaged item and get a shipping label. Once the item has shipped, be sure to enter the tracking information if you are not using a shipping label from Reverb. We’ll then notify you once payment has been sent to your bank account.

100x100px_color_my-shop.png

Payment details

Make sure you have a bank account on file.

If there’s no bank account on file at the time payment is sent, you will need to manually transfer your Payout Balance.

How to connect a bank account with Reverb Payments

Make sure your account is set up to receive payment. Learn more.

100x100px_color_shipping.png

Ship the item

Gather the weight & dimensions of the packaged item and get a shipping label.
100x100px_color_payouts(2).png

Get paid

You'll be notified once your earnings have been sent to your bank account.
  • For your first sale, payment is sent to your bank account within 1-2 business days of the item being delivered or Marked as Received (for local pickup).

  • After your first sale, payment is sent to your bank account within 1-2 business days of your item being in-transit or Marked as Received (for local pickup).

  • Payment notifications will be done via email, and payments take 1-3 business days to process in your bank account.

How long does it take to get paid?

Learn when to expect your earnings in your bank account.

100x100px_color_community (1).png

Leave feedback

Once the sale is complete, leave feedback for your buyer describing your experience with them, which helps the Reverb community.


Be sure to:

  • Track your shipment on your Orders page after the item ships to make sure the shipping status on the order updates accordingly with the carrier's website.
    • If the tracking information on Reverb does not update, your earnings are not automatically initiated. Contact Reverb Support if this is the case.

  • Pay attention to your Reverb notifications throughout the process in case the buyer messages you.

Additional resources

How to verify your seller information

Make sure your selling account is fully set up and verified. Learn more.

What should I do if I still haven't received my earnings?

Not seeing your earnings in your bank account? Follow these helpful steps.

Why are my total earnings lower than what I sold my gear for?

Not sure why you received the amount that you did from your sale? Read more.

How to get paid with PayPal

Using PayPal for your earnings? Learn more about this process.

How do shipping labels on Reverb work?

Ready to ship your item? Read about how you can get a shipping label.

Was this article helpful?