How can we help you?

I sold an item, what's next?

Quick answer

You want to make sure you have a bank account on file, then gather the weight & dimensions of the packaged item and get a shipping label. Once the item has shipped, be sure to enter the tracking information if you are not using a shipping label from Reverb. We’ll then notify you once payment has been sent to your bank account.

After your item sells:

  1. 100x100px_color_my-shop.png Make sure you have a bank account on file.
  2. 100x100px_color_shipping.png Gather the weight & dimensions of the packaged item and get a shipping label. • For US users, you can purchase a shipping label from Reverb and opt for Safe Shipping.
    • For users in the EU or UK, you can get a shipping label through our partners at Packlink.
    • If you get a shipping label through the carrier directly, be sure to manually enter the tracking information on the order page.
  3. 100x100px_color_payouts(2).png You'll be notified once your earnings has been sent to your bank account. Payment notifications will be done via email, and payments take 1-3 business days to process.
  4. 100x100px_color_community.png Once the sale is complete, leave feedback for your buyer describing your experience with them, which helps the Reverb community.

Additional tips:

  • Track your shipment on your Orders page after the item ships to make sure the shipping status on the order updates accordingly with the carrier's website.
    • If the tracking information on Reverb does not update, your earnings are not automatically initiated. Contact Reverb Support if this is the case.
  • Be sure to pay attention to your Reverb notifications throughout the process in case the buyer messages you.

general-question-mark.svg  Further reading:
How long does it take to get paid?
How to get paid with Reverb Payments
How do shipping labels on Reverb work?
Why did I receive a shipping label adjustment?

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