New laws require marketplaces like Reverb to verify sellers’ identities. Verifying your identity only takes a few steps, and helps keep our entire community safe.
To securely verify your info, Reverb partners with Trulioo—a leading identity verification platform.
Once you’re verified, you’ll get access to the millions of music makers on Reverb that are looking for gear, tools to help you easily sell your gear, and our team of gear experts for support.
How does identity verification work?
Before entering personal details, you’ll choose to onboard as either an individual or an incorporated business.
- Enroll as an individual or sole proprietorship if you haven’t registered your business as a legal entity with documents of registration. You don’t need to be a legal business entity to sell on Reverb. Most sellers are individuals or sole proprietors.
- Enroll as an incorporated business if you’ve registered your business as a legal entity within your local jurisdiction (which differs by country and state) and have documents of registration.
You’ll then be asked to provide information such as your name, address, date of birth, and phone number. Be sure that the information you provide matches what’s on your government ID. From there, Trulioo will verify your information.
Frequently asked questions
Jump to a question:
- How do I enroll as an individual or sole proprietorship?
- How do I enroll as a business?
- Why is my verification pending?
- How do I know if I’m a disregarded entity (US sellers)?
- What business verification documents are accepted for my country?
- How does Reverb keep my information safe?
- What does Reverb do with my information?
How do I enroll as an individual or sole proprietorship?
To verify your identity as an individual or sole proprietorship, you will need to provide the following details:
- First name
- Last name
- Country of residence
- Home address
- Date of birth
- Phone number
- In certain locations, a full or partial individual tax number (such as a Social Security Number in the US).
Your legal first name and last name must match the bank account that you’ll connect to Reverb for your earnings.
Your address must match the address on your government-issued ID.
We may ask for an updated copy of your government-issued ID. Scan or photograph your ID and upload the image of your document(s) here. A valid ID can be a driver’s license, a government-issued photo ID, or a passport.
Here are additional criteria for your ID:
- The photo must contain your full name, date of birth, and expiration date. If any of this information is on the back of your ID, you will need to upload a copy of both the front and back of your document.
- The name on your ID must be in Latin characters (A-Z).
- The information on the document must match the information provided during shop setup.
- The image(s) must be clear, legible, and unaltered.
If any of these criteria are not met, we may ask you to provide another copy of your ID. This request will be sent via email to the email address on file for your account.
How do I enroll as a business?
If you sign up as a business, we'll need to verify your incorporated business information in addition to your personal identity.
You’ll need to provide your individual details and financial information (listed in the section above) as well as details about your business, which include:
- Entity name (as specified on your government-issued business verification document)
- Legal business address
- Employer identification number (U.S. only)
- Business identification number
- Jurisdiction where the business is registered (Canada, Germany, and U.S. only)
The name of your business identification number may vary by location. Although this list is not exhaustive, this number may be known by the following names:
- Entity number or ID
- Business number or ID
- Department number or ID
- Company number
- Filing number
- Document number
- Control number
- Organization number
- Charter number
- License number
- Registry number
Your Employer Identification Number (EIN) is your federal tax ID. EIN’s are required to pay federal taxes, hire employees, open a bank account, and apply for business licenses and permits. Every verified business on Reverb is required to provide an EIN. A business registration number (BRN) gives a business its unique identity. BRN’s are not required by all states, and may not be required to verify your Reverb shop.
If you need help locating your business identification number, you can try looking up your business registration information on your local government website where you registered, or contact your local government office directly for more assistance.
If you’re located in the US, when you enroll as a business, you can only add up to 3 additional owners. Each owner must hold at least a 25% stake in the business.
Why is my verification pending?
If we cannot verify your personal information, you will be notified by email about what aspects of your verification have failed. You’ll need to re-enter the specified personal details and confirm they match your government-issued documentation.
If we cannot verify your business information, you will be notified by email. Because we’re legally unable to share what specific information is unverifiable, you’ll need to re-enter your business details and confirm they match your government-issued business documentation.
If we’re still unable to verify your information, we may ask you to provide us with a copy of your government-issued business documentation.
How do I know if I’m a disregarded entity (US sellers)?
If you’re a US seller with a business registered as a Limited Liability Company (LLC), but file your taxes as an individual, you may be defined as a disregarded entity. Check the letter provided by the IRS after you registered your LLC. If it says “sole mbr” you may be a disregarded entity. Talk to a local tax professional to confirm this tax situation applies to you.
Learn more about LLCs and disregarded entities on the IRS website.
What business verification documents are accepted for my country?
Select a dropdown to view information for your state or country. You'll need to provide one of the listed documents based on your legal entity.
Information by U.S. state
| State | Registration proof |
| Alabama |
|
| Alaska |
|
| Arizona |
|
| Arkansas |
|
| California |
|
| Colorado |
|
| Connecticut |
|
| Delaware |
|
| Florida |
|
| Georgia |
|
| Hawaii |
|
| Idaho |
|
| Illinois |
|
| Indiana |
|
| Iowa |
|
| Kanasa |
|
| Kentucky |
|
| Louisiana |
|
| Maine |
|
| Maryland |
|
| Massachusetts |
|
| Michigan |
|
| Minnesota |
|
| Mississippi |
|
| Missouri |
|
| Montana |
|
| Nebraska |
|
| Nevada |
|
| New Hampshire |
|
| New Jersey |
|
| New Mexico |
|
| New York |
|
| North Carolina |
|
| North Dakota |
|
| Ohio |
|
| Oklahoma |
|
| Oregon |
|
| Pennsylvania |
|
| Rhode Island |
|
| South Carolina |
|
| South Dakota |
|
| Tennessee |
|
| Texas |
|
| Utah |
|
| Vermont |
|
| Virginia |
|
| Washington State |
|
| Washington D.C. (District of Columbia) |
|
| West Virginia |
|
| Wisconsin |
|
| Wyoming |
|
Information by country
| Region | Registration proof |
| Australia |
|
| Austria |
|
| Belgium |
|
| Bulgaria |
|
| Canada |
|
| Croatia |
|
| Cyprus |
|
| Czech Republic |
|
| Denmark |
|
| Estonia |
|
| Finland |
|
| France |
|
| Germany |
|
| Greece |
|
| Hungary |
|
| Ireland |
|
| Italy |
|
| Latvia |
|
| Lithuania |
|
| Luxemburg |
|
| Malta |
|
| Netherlands |
|
| Norway |
|
| Poland |
|
| Portugal |
|
| Romania |
|
| Slovakia |
|
| Slovenia |
|
| Spain |
|
| Sweden |
|
| Switzerland |
|
| United Kingdom |
|
How does Reverb keep my information safe?
To securely verify your info, we partner with Trulioo—a leading identity verification platform. To ensure your personal information stays secure and private, Reverb uses industry standard security and end-to-end encryption technologies. Specifically, Reverb uses a widely adopted security protocol called Transport Layer Security (TLS) and encrypts sensitive info using Advanced Encryption Standard (AES)-256.
What does Reverb do with my information?
This information is collected to verify your identity and handled securely inline with our Privacy Policy. Reverb will not disclose your name, email address, or other personal information to third parties, except as specified in our Privacy Policy.
The security of your personal information is of utmost importance to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and after it is received.