How can we help you?

I have a specific question about an item listed on Reverb. Who can I ask about it?

Quick answer

Select the Message Seller button on the listing to start a message thread between you and the seller. The majority of sellers on Reverb respond to messages within 24 hours.

Since Reverb is a marketplace full of unique sellers, Reverb staff is unable to answer questions about specific item details.

Additional resources

How do offers work on Reverb?

Want to negotiate the price of a listing? Learn how.

How to contact a seller

Need to contact the seller of your purchase? Learn how.

Where can I view my seller's return policy?

Make sure you know the return policy of an item. Read more.

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