How Can We Help You?

How Long Do I Have to Pay For My Reverb Purchase?

Once your offer is accepted, Reverb asks that you submit payment within 72 hours. Orders that are not paid within 72 hours may be cancelled by Reverb. Buyers who repeatedly do not pay may be subject to account suspension.

Once paid, the seller is also required to supply a tracking number to the order within 3 business days, at which point you'll receive an email notification with a link to track your package.

If you have an unpaid order you need to submit payment for, just head to your Purchases page in the "Buying" section of your Reverb account, or click on your "Unpaid Orders" notification in the upper right-hand corner of the site.

If you need more time to submit payment, you should contact the seller to inform them of the requested extension and any additional information. 

For more information on offers, you can check out our Help Center articles below:
How Do Offers Work on Reverb?
How to Cancel a Sale
Can an Offer be Cancelled?
My Payment is Pending, What Does That Mean?
I Have Several Items In My Cart But I Can't Seem to Check Out All At Once

Need immediate assistance? Head to the Reverb Home Page and click the "Need Help?" button on the lower right corner of the page. From there, you can connect with our amazing Customer Experience team via live chat.

Was this article helpful?
Still have questions? Email Reverb Support