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Why is my BigCommerce product in the wrong category on Reverb?

Reverb will default an item’s category to the most specific subcategory selected for a product.

If a product is selected into multiple parent categories (ie, if you have a  “Sale” parent category), Reverb will default to the first parent category selected.

Ensure the appropriate product category is selected for a product and do not map any parent categories that do not fit Reverb’s categories.

Still having trouble? Just shoot an email to and we’ll get you all squared away.

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