A product will always default to "Brand New" when it syncs. If you specified its product condition as “Used”, it will default to “Very Good” On Reverb. If you categorize it to “Refurbished”, it will specify that item as “Mint”.

You can also use the field "reverb_condition" with the value equal to the condition of item in the custom field tab. This will override the drop down Product condition on Reverb.

Still having trouble? Just shoot an email to integrations@reverb.com and we’ll get you all squared away.