Hello, how can we help you?

The following categories have been renamed. You will need to use the new category names on your listings:

• Keyboard accessories became Keyboard and synth accessories
• Benches became Keyboard and piano benches
• Cases became Keyboard and synth cases
• Pedals became Keyboard sustain pedals
• Stands became Keyboard and synth stands
• Controllers became Midi controllers
• Workstations became Keyboard workstations
• Keyboard parts became Keyboard and synth parts

The following categories have been added:

• Arranger keyboards
• Grooveboxes
• Portable keyboards
• Sequencers
• Vocoders
• Digital home pianos
• Digital stage pianos
• Keyboard and synth covers
• Keyboard and synth gig bags
• Keyboard midi controllers
• Blank modular synth panels
• Modular synth DSP cards
• Modular synth power supplies
• Pad midi controllers
• Wind midi controllers
• Foot pedal midi controllers
• Keytar midi controllers
• Desktop synths
• Keyboard synths
• Synth modules
• Complete modular synth systems
• Modular synth cases

While use of these categories is not required, we encourage all sellers to proactively audit their keyboards-and-synths inventory and identify any product listings which should belong to one of the new categories.

The following categories are no longer available for use on new listings:

• digital-pianos
• midi-controllers (currently known as “controllers”)
• modular-synths

You will not be able to publish further listings utilizing these categories, and must choose a different category before publishing. Any ended or draft listings you wish to publish utilizing these categories must be updated before you will be able to publish them to Reverb.

I use an API integration or Reverb’s Bulk Inventory Management (CSV) tool - how do I update my listings?

For listings in categories that have been re-named:

• If you use CSV imports to create and manage listings on Reverb: update any listings using one of the old category names to utilize the new category names.
• If you use a custom API integration to list directly to Reverb.com: your listings must no longer use the deprecated category names. If you use category UUIDs to map categories to your SKUs, no changes are required as the category UUIDs are not changing.
• If you use a pre-built integrations app or plugin to create and manage your listings on Reverb: if you are using an app built by Reverb, please head to the Category Mapping tab in the integration app, resync the categories and ensure no listings are utilizing the old category names. If you are using an integration developed by a third-party, please contact your integration provider for next steps.

For ended/draft listings you wish to publish in categories that are no longer available:

• If you use CSV imports to create and manage listings on Reverb: any draft or ended listings you wish to edit and publish must be updated to no longer use the deprecated category names. 
• If you use a custom API integration to list directly to Reverb.com: any draft or ended listings you wish to edit and publish must be updated to no longer use the deprecated category names or UUIDs. You will need to apply a new product category to your unpublished SKUs accordingly. More details on the new category UUIDs can be found in our API documentation Changelog.
• If you use a pre-built integrations app or plugin to create and manage your listings on Reverb: if you are using an app built by Reverb, please head to the Category Mapping tab in the integration app, resync the categories and adjust the category mapping to remove any instances of the deprecated categories from any draft and ended listings you wish to edit and publish. If you are using an integration developed by a third-party, please contact your integration provider for next steps.

For all other listings:

We encourage all sellers to proactively audit their keyboards-and-synths inventory and identify any product listings which should belong to one of the new categories, and to update these listings accordingly. For example, if you have live listings in “Digital Pianos”, we strongly encourage you to recategorize those listings to one of the new Digital Piano subcategories: “Digital Home Pianos” or “Digital Stage Pianos”. Not doing so could prevent some potential buyers from finding your listings.

• If you use CSV imports to create and manage listings on Reverb: update the category mappings in your CSV file on any listings you wish to recategorize, using https://reverb.com/categories to ensure you are using the correct category names.
• If you use a custom API integration to list directly to Reverb.com: update the category UUIDs on any listing you wish to recategorize. More details on the new category UUIDs can be found in our API documentation Changelog.
• If you use a pre-built integrations app or plugin to create and manage your listings on Reverb: head to the Category Mapping tab in the integration app, resync the categories and adjust the category mappings on any other listings you wish to recategorize. If you are using an integration developed by a third party, please contact your integration provider for next steps.

I use the Reverb website or mobile app - how do I update my listings?

For listings in categories that have been re-named:
Your listing categories will be updated automatically. There is no action required.

For ended/draft listings you wish to publish in categories that are no longer available:

• If you access Reverb.com via a web browser: navigate to “Menu” > “Selling” “Listings” to access and update your listings.
• If you access Reverb.com via mobile apps: navigate to “My Reverb” > “Listings” to access and update your listings.

For all other listings:

We encourage all sellers to proactively audit their keyboards-and-synths inventory and identify any product listings which should belong to one of the new categories, and to update these listings accordingly. For example, if you have live listings in “Digital Pianos”, we encourage you to recategorize those listings to one of the new Digital Piano subcategories: “Digital Home Pianos” or “Digital Stage Pianos”.

Not doing so could prevent some potential buyers from finding your listings.

• If you access Reverb.com via a web browser: navigate to “Menu” > “Selling” “Listings” to access and update your listings.
• If you access Reverb.com via mobile apps: navigate to “My Reverb” > “Listings” to access and update your listings.