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How can I create a Thank You Coupon for my Reverb shop?

Quick answer

Head to the Coupons tab to create a coupon that’s sent to your buyers after they purchase from your shop. The code expires 30 days after being sent, and can only be used on one of your shop items.

To create a coupon promotion:

  • Select the Coupons tab on your Selling Dashboard, then choose Get Started.
    Coupons Selling Dashboard

  • Fill in the information for your code and select Create promotion.

About Thank You Coupon promotions

  • Only one Thank You Coupon promotion may be active at a time.
  • Thank You Coupon discounts apply to one item at checkout.
  • Thank You Coupons are sent after a buyer makes a purchase from your shop and expires after 30 days.
  • Buyers can only redeem one coupon per promotion.
  • Currently, Thank You Coupons can only be created and modified on the web, not the Reverb app.

How do Thank You Coupons work for buyers?

  • Shortly after purchasing from your Reverb shop, buyers will receive an email letting them know they have a coupon from you.
  • When the buyer visits your Reverb shop, the promotion will be advertised for them on the top of your shop page. Additionally, they’ll see the promotion at checkout if they added an eligible item of yours to their Cart.
  • The buyer will then be able to apply the coupon code at checkout.

How do I know if a coupon code was used at checkout?

On your Orders page, if a buyer used your coupon code, you’ll see your code’s name with a ticket icon in the order information.

Coupon Code checkout

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