Fraud detection
We combine expert analysis, machine learning, and other technology to evaluate hundreds of signals that help us flag and investigate suspicious activity:
- Our in-house team and technology actively monitors for fraudulent listings, orders, and activity.
- Our community plays a role, too. You can help us remove bad actors by reporting suspicious content or content that violates our policies.
How to report messages to Reverb
Protect yourself and others from bad actors. Learn more.
Multi-step verification process
- New users go through a thorough verification process to ensure that their account is valid.
- Reverb requires new and existing sellers to verify their information before they can publish listings to the platform.
- After that, our in-house team and technology actively monitors for fraudulent listings and activity.
Why do I need to verify my identity on Reverb?
Identity verification helps us protect the Reverb community. Learn more.
Reverb Payments
- Reverb Payments is our default payment system available to sellers in most regions. It ensures that buyer and seller payments are handled securely.
- The Reverb Payments system is encrypted to ensure the safe processing and transmission of transactions.
- It gives buyers the flexibility to pay with the most popular payment methods, such as credit/debit card, PayPal, Apple and Google Pay, etc.
How to connect a bank account with Reverb Payments
Make sure your account is set up to receive payments. Learn more.
Reverb Protection
- Whether you’re a buyer or seller, Reverb Support is here to help if you run into an issue.
- Reverb specialists will help mediate disputes to ensure the buyer or seller gets their money or item back in situations when warranted.
- Our in-house Resolutions Team helps to fairly settle claims & disputes.
How do I qualify for buyer or seller protection?
Learn more about how Reverb has your back.