I ordered my item with 2-day shipping and have not received it as soon as expected. What can be done?

Sellers have 24 hours to fulfill a two-day shipping order. This means that we expect the item to start transit within 24 hours of the original payment clearing, and be delivered no later than the end of the third business day. This does not apply to negotiated offers.

If you ordered an item with 2-day shipping and the timeline does not meet the above criteria, you should contact the seller to discuss the following:

  • A refund of the difference between the seller's 2-day shipping rate and standard shipping rate

It's always best to first reach out to the seller of your item directly to notify them of any shipping delays. If you are having any issues contact the seller, you can submit a Help Request and we'd be happy to assist you. 

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