Congrats on the sale!
Reverb Payments funds are held until tracking information is entered into the system by the seller. If you haven't uploaded that yet, you can do so on your orders page in the "Selling" section of your account. This information triggers your payout so we can ensure that Reverb transactions are verified as legitimate.
After tracking information is entered, we can process and send the payment to your account as Reverb Bucks or via direct deposit. For direct deposit payments, funds will be sent to your bank account on file here.
The first sale you make with Reverb Payments take the longest to process, as we perform additional verification with new sellers to ensure a good experience for all Reverb users. Reverb typically holds those funds until 24-48 hours following the delivery of your item. After that, your payout is dispersed once the tracking shows your item is "in transit".
After Reverb initiates a payout to a bank account, it typically takes 1-3 business days to fully process into that bank account (this varies based on the bank it is being sent to).
The more items you sell via Reverb Payments, the quicker your payouts will come. Once you're a Reverb Preferred Seller, your payout is automatically triggered by you entering your tracking number into the system.
There's more info on our Reverb Payments system as well as a handy diagram on the payout schedule here.
Please keep in mind, Reverb can only initiate bank payouts on business days, so if your tracking shows a delivered or in-transit status over an evening or weekend, that payout may be delayed for approval until the following business day per the timeline of your specific order.