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Shipping an item on Reverb & purchasing Reverb Shipping Labels

Quick answer

Once you have your item securely packed up, you can purchase a shipping label through Reverb or through a carrier of your choice. Reverb requires that all items are shipped out within 3 days of the payment clearing.

To learn more about how to pack or ship your item, we have detailed shipping resources that explain best practices when packing and shipping guitars, drum sets, keyboards, amps, pro audio gear, and more.

Does Reverb Offer Shipping Labels?

We offer discounted labels through USPS, UPS, and FedEx. We also offer discounted international labels via USPS, UPS, and DHL. At the moment, our shipping labels are only available to sellers in the U.S.

How Do I Buy a Reverb Shipping Label?

  1. Locate the order on your Orders page.
  2. Select the green Get Shipping Label button.
  3. Enter the weight and dimensions of the package.
  4. Select to include a signature requirement and Reverb Safe Shipping.
  5. Click Review Rates.
  6. Select the shipping method of your choice.
  7. Once you make your choice, tracking will automatically be added to the order and sent to the buyer.
Don't have a printer? We've made it even easier to ship USPS with Reverb Shipping Labels. Instead of printing a label at home, click Send QR Code on your Order page to receive a QR code via email. Your local USPS office can scan the code, print the label, affix it to the package, and induct it into the system for processing.
* not available for shipments that require customs forms

What is Reverb Safe Shipping?

Using a Reverb Shipping Label gives you the option to purchase Reverb Safe Shipping for a fraction of your gear's sale price. If anything is lost or damaged during shipping, our support team will help resolve the issue quickly.

Reverb Safe Shipping is required when purchasing a Reverb Shipping Label for items with a sale price between $1,500 USD and $10,000 USD. Neither Reverb Safe Shipping nor Reverb Shipping Labels are available for items with a sale price of $10,000 or more. The maximum declared value for an international shipment is $2,500. Signature Requirement is required on all labels with Reverb Safe Shipping on orders above $100.

Using a Non-Reverb Shipping Label

  1. Locate the order on your Orders page.
  2. Find the order that needs to be shipped, and select Add Tracking Info.
  3. Select the carrier that was used, and enter the tracking number in the specified field.
  4. The tracking info will then be uploaded to the order and shared with the buyer. This will also mark the order as shipped.

How Do I Know How Much to Charge For Shipping?

You can utilize our Reverb Shipping Label Estimators below to get an idea of how much shipping may cost. Please remember, these are only estimates for a cost of a shipping label purchased from Reverb. They do not include the cost of packaging, packing services, Reverb Safe Shipping, or Signature Required.

Reverb App Instructions:

You can purchase a Reverb Shipping Label and manually add tracking information on an order through the most current versions of the iOS and Android apps. When using the Reverb App:

  1. Select My Reverb on iOS or the Menu Button on the top left of the screen on Android
  2. Select Orders
  3. The rest of the steps will be the same as above!

general-question-mark.svg For more information on shipping & tracking, you can check out our Help Center articles below:
How Do I Buy a Reverb Shipping Label?
How Do I Pay For a Reverb Shipping Label?
Can I Edit the Tracking Information on My Order?
How Do I Cancel / Void a Reverb Shipping Label?
How Does Reverb Safe Shipping Work?

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