There are a couple of factors that may affect the total amount of your payout:
- Fees- Reverb charges a 5% selling fee as well as a 2.7% + $0.25* payment processing fee for each sale made via Reverb Payments. The fees are deducted from the total of your payout. Note that fees are calculated based on your order total (including shipping).
- Refunded Orders - Rather than immediately charging sellers when refunding an order, Reverb applies this as a negative-balance on your Payout Earnings balance. If you've recently refunded a previous order, this will be applied to your next/current payout.
All deductions are listed as line items when viewing a specific payout. You can view the detail and breakdown of any specific Reverb Payments payout by visiting your Earnings page and clicking the "View" button.
*2.5% + $0.25 for Reverb Preferred Sellers.
Please note: If you have a Payout Balance on your account, it will be used first to go against your current negative balance. To review your balance, head to your Earnings page, then click the "Payout Balance" tab.