You can enable local pickup on your listings to give buyers the option to receive the item(s) in person. After an order is completed, payment is initiated to the seller after Reverb receives confirmation that the purchase was picked up from the buyer.
How does local pickup work?
After you and the buyer have agreed on the local pickup, the buyer will be able to proceed with submitting payment on the site as usual. Once the payment clears, Reverb will notify you via email and through in-app notifications when you are set to meet with the buyer and complete the transaction.
When coordinating the local pickup, communication should be made directly through Reverb messages and personal contact information should never be exchanged.
How do you get paid?
We will need confirmation of delivery from the buyer before we are able to release the funds. All orders that are eligible for local pickups will have a Mark as Received button on the buyer's Purchases page on both the main website and the mobile app.
If the buyer is having any trouble finding the Mark as Received button on their Purchases page, there are other ways to confirm pickup:
- The buyer can send a direct message on the order confirming delivery.
- The buyer can leave feedback on the order confirming delivery.
- The buyer can contact Reverb Support to confirm delivery.
If one of these first two happens, contact Reverb Support so we can get it manually approved for payment!
Personal safety tips for local pickups on Reverb
Follow our guided safety measures when selling items locally for pickup. Read more.
I sold an item, what's next?
Learn about the entire selling process from start to finish.
How long does it take to get paid?
Learn about the timeline for receiving your earnings.
How do I respond to a buyer's offer?
Accepting offers on your listings? Be sure you understand how our offers system works.