How does local pickup work?

After you and the buyer have agreed on the local pickup, the buyer will be able to proceed with submitting payment on the site as usual. Once the payment clears, Reverb will notify you via email and through in-app notifications when you are set to meet with the buyer and complete the transaction.

When coordinating the local pickup, communication should be made directly through Reverb messages and personal contact information should never be exchanged.

How do you get paid?

We will need confirmation of delivery from the buyer before we are able to release the funds. All orders that are eligible for local pickups will have a Mark as Received button on the buyer's Purchases page on both the main website and the mobile app. 

Once the order is marked as received, your earnings will be approved.

If the buyer is having any trouble finding the Mark as Received button on their Purchases page, there are other ways to confirm pickup:

• The buyer can send a direct message on the order confirming delivery.
• The buyer can leave feedback on the order confirming delivery.
• The buyer can contact Reverb Support to confirm delivery.

If one of these first two happens, contact Reverb Support so we can get it manually approved for payment!

Sellers also have the ability to select Mark as Picked Up on the order page. This option should only be selected after the buyer has picked up the item. Make sure to message your buyer before marking the order as picked up.