How Can We Help You?

How Do I Contact the Seller of My Reverb Purchase?

If you are trying to get in contact with the seller of your Reverb purchase, you can do that directly via the Reverb platform and our message system. 

  1. Head to your Purchases page.
  2. Locate the specific order and click on the 'Message Seller' button.
  3. Type in your message and 'Submit'.

If at any point you wish to keep the communication going or any further questions come up, you can head to your Messages page to reach back out. 

For more information on messages, you can check out the Help Center articles below:
How Do I Contact the Buyer of my Reverb Order?
How Do Offers Work on Reverb?
Am I Required To Make a Purchase If My Offer is Accepted?
How to Make an Offer
I Have a Specific Question About an Item Listed on Reverb. Who Can I Ask About It?

Was this article helpful?
Still have questions? Email Reverb Support