If you are trying to get in contact with the seller of your Reverb purchase, you can do that directly via the Reverb platform and our message system.
1. Head to your Purchases page
2. Locate the specific order and click on the Message Seller button
3. Type in your message and submit
If at any point you wish to keep the communication going or any further questions come up, you can head to your Messages page to reach back out.
For more information on messages, you can check out the Help Center articles below:
How Do I Contact the Buyer of my Reverb Order?
How Do Offers Work on Reverb?