Our Trust & Safety team has processes in place to ensure our marketplace stays safe and secure for the Reverb community. We do our best to avoid mistakes, but if you feel like a mistake was made, please respond to the email about your account review and our team will be happy to assist. If you haven’t received an email, please contact Reverb Support.
Read more about Reverb's Terms and Policies
Your account may be restricted for any of the following reasons:
- Prohibited Items.
- Transactions are being processed outside of Reverb’s payment system.
- Abusive behavior or harassment toward other Reverb users or staff.
- We need a response to a pending dispute or claim.
- We reviewed evidence of fraudulent behavior.
- We need to verify information about your account.
- Previous accounts which have been closed for violating Reverb’s Terms.
If your account is under review, you are unable to:
- Buy or sell gear.
- Make, counter, or accept offers.
- Send messages.
- Purchase Gift Cards.