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How to make an offer:
- Select the Make an Offer button on the listing.
- Select your Shipping to location to ensure shipping rates are accurate.
- Enter your offer amount.
- Include a message to the seller if you would like.
- Check I agree to pay if my offer is accepted.
- Select Submit Offer.
• Even if you have a pending offer with a seller, other Reverb users can still make offers at the same time or purchase it at any time for the full listing price.
• Sale discounts and free 2-day shipping do not apply to offers.
• Offers and counter offers for items with multiple quantities should be submitted as the total price for the selected quantity, not the price per unit.
What happens after an offer is submitted?
Sellers have 24 hours to accept, decline or counter the offer. If the 24 hours pass without the seller responding, the offer will expire.
Direct offers
Sellers are able to send you direct offers on listings of theirs that you have saved or added to your cart. You'll receive an email and a notification in your Reverb account regarding this and have 48 hours before the offer expires.
You may receive special offers for brand new listings that are similar to listings you've saved, and give you the opportunity to buy new gear at a great price. If you do not wish to receive these offers, you can disable them here.
Can an offer be canceled?
If you made an offer in error, the best thing to do is select the Message Seller button on the listing to provide the seller with some insight and ask that they no longer consider the offer.
Once an offer is submitted, there is no way to cancel or retract it. Prior to making an offer, it's always best to review the listing and Shop Policies thoroughly to make sure you're ready to purchase.
Are you required to make a purchase if your offer is accepted?
Yes, once your offer is accepted, or you accept a seller's counteroffer, the listing will be considered sold to you. You will get an email notification as well as an "Unpaid Order" notification in the upper right-hand corner of Reverb and the item will be placed in your shopping cart to submit payment.
What happens if you don't pay for your accepted offer?
Abandoning orders after your offer is accepted creates extremely frustrating experiences for sellers, so Reverb frowns upon it strongly. Buyers with multiple abandoned orders are subject to account suspension. Please only make an offer on an item you intend on following through with your purchase.
Offers on the Reverb app
You can complete the full Offer process on the most current version of the Reverb App on both Android and iOS. This should mirror the web experience above.
Helpful links
Your active offers
Your accepted offers
Your declined offers
Your expired offers
You are able to message sellers via the pages above to re-negotiate or get back in touch.
Additional resources
How to contact a seller
Need to get a hold of the seller of your item? Learn how.
How to purchase an item on Reverb
Learn how to purchase your next piece of gear.
How do I update my credit card on file?
Make sure you know where to go to update your payment information.
Where can I view my seller’s return policy?
Be sure you are able to locate the item's return policy. Learn how.
What does it mean to buy from a seller that processes payments via PayPal?
Learn more about standalone PayPal purchases.