How can we help you?

It's the first of the month, why was my billing card charged?

Quick answer

Any outstanding balances on your My Bill page will be charged to your billing card on the first of each month.

Reverb Payments Sellers

Any time you sell on Reverb using Reverb Payments, most fees will automatically be deducted from your payouts.

In some cases, certain items may be added to your monthly statement instead, and billed to you on the first of the following month. These items may include:

  • Additional shipping label charges
  • Shipping label adjustments
  • Reverb App Store fees

PayPal Sellers

If you sell with PayPal, all Reverb fees and deductions are added to your monthly statement, as we are not able to deduct from PayPal payments, even though you may see PayPal deduct their own payment processing fee from the original payout. 

Any outstanding balance is charged to your billing card on file for your account on the first of the month.

For more information on statements & fees, you can check out the Help Center articles below:
Where Can I View My Monthly Statement?
What Fees Will I Pay for Selling on Reverb?
Why Did I Receive a Shipping Label Adjustment?
How to Export Your Statements

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