How can we help you?

How do refunds work on Marketplace Facilitator Taxed orders?

Quick answer

Reverb refunds taxes on refunded orders where the taxes were collected and remitted from Marketplace Facilitator States.

For fully refunded orders:

As a buyer, the full tax amount will be refunded back to you.

As a seller, you will only be able to select up to the pre-tax amount to refund on Reverb. When the full pre-tax order total is refunded, Reverb refunds back the taxes charged to the buyer.

For partially refunded orders:

Reverb pro-rates the tax amount on partial refunds. We will automatically calculate the appropriate tax amount that needs to be refunded.

As a seller, simply issue the agreed-upon refund amount and the pro-rated tax amount will be refunded to the buyer by Reverb.

Was this article helpful?