On February 28, 2020, we will be sunsetting Reverb LP. The decision to close Reverb’s record marketplace is a difficult one, but one that will allow our team to fully focus on our core business of connecting buyers and sellers of musical instruments. You can read more from our CSO here.
Below, we’ve outlined several questions we anticipate you might have as a Reverb LP buyer or seller.
1. What do I need to do to close my account?
You do not need to do anything to shut down your Reverb LP account. If your shop is integrated with your Discogs account, there are a few steps we recommend taking (see question #4.)
After February 28, you can still access your complete account history, including past sales information and messages, via Reverb.com. Simply login to Reverb.com using your Reverb LP username and password to access your account information.
2. What is the last day I can accept orders?
The last day you can accept orders on Reverb LP is February 28, 2020.
3. What will happen to my outstanding orders?
After February 28, you can still access your Reverb LP account—including outstanding orders—through Reverb.com. Simply login to Reverb.com using your Reverb LP username and password.
While you will not be able to process any new orders after February 28, you will have the ability to fulfill outstanding orders, process any final returns, and view your Reverb LP sales history via Reverb.com.
4. My Reverb account is integrated with my Discogs account—what do I need to do?
Reverb LP’s Discogs integration will no longer be supported after February 15. At that time, inventory will stop syncing between the two sites.
Prior to February 15, we recommend putting your Reverb LP Shop on “vacation mode.” This will suspend all of your live listings and help you avoid double sales. Simply click “Turn On Vacation Mode” at the bottom of your Shop Profile page.
Note: If you sell on both Reverb.com and Reverb LP, you should not put your shop on “vacation mode.” Please reach out to email@example.com to help you take your listings down.
5. I have money / Reverb Bucks in my account—what will happen to that?
After February 28, you can still access your Reverb LP account—including payments for items sold and Reverb Bucks—through Reverb.com. Simply login to Reverb.com using your Reverb LP username and password.
6. Can I sell records on Reverb.com?
Reverb.com is designed to make buying and selling music gear easier. Since the site isn’t set up for selling records at scale, vinyl and other recorded music are not permitted in the marketplace.
7. How do I export my Reverb LP listings?
Go to your listings page and make sure that your category is set to “recorded music” and your status is set to “all.” Click the “export” button at the top right-hand corner of the page.
1. I just made a purchase. What’s going to happen to it?
Any purchase made prior to February 28, 2020, will be fulfilled as it normally would.
2. I just bought a record that I want to return. What should I do?
Sellers have the ability to process returns as they normally would through February 28, 2020. After February 28, you can contact the seller about a return through your Reverb account. Simply login to Reverb.com using your Reverb LP username and password.
3. When is the last day I can make a purchase on Reverb LP?
The last day to make purchases on Reverb LP will be February 28, 2020.
4. I have Reverb Bucks in my account—what will happen to those?
Your Reverb Bucks will be available to use on Reverb LP until February 28, 2020. After February 28, your Reverb Bucks will be available and usable on Reverb.com.
5. Can I still use my Reverb account?
Yes. Your Reverb account will continue to exist and can be used for buying and selling music gear on Reverb.com.