Reverb LP FAQs

Reverb LP is no longer in operation. The decision to close Reverb’s record marketplace was a difficult one, but one that allows our team to fully focus on our core business of connecting buyers and sellers of musical instruments. Below, we’ve outlined several questions we anticipate you might have as a former Reverb LP buyer or seller.

Sellers

1. Can I still access my Reverb LP account?

Yes, you can still access your complete account history—including past sales information and messages—via Reverb.com. Simply log in to Reverb.com using your Reverb LP username and password to access your account information.

2. I have outstanding orders. How do I fulfill them?

You can still access your Reverb LP account—including outstanding orders—through Reverb.com. Simply log in to Reverb.com using your Reverb LP username and password.

While you cannot process any new orders, you can fulfill outstanding orders, process any final returns, and view your Reverb LP sales history via Reverb.com.


3. My Reverb account was integrated with my Discogs account—what do I need to do?

Reverb LP’s Discogs integration is inactive and has been disabled for all accounts. No further action is needed from sellers as all Reverb LP inventory is now unlisted.

If you have any concerns or further questions, please email integrations@reverb.com.


4. I have money / Reverb Credits in my account—can I still use it?

You can still access your Reverb LP account—including payments for items sold and Reverb Credits—through Reverb.com. Simply log in to Reverb.com using your Reverb LP username and password. ReverbCredits can be used on Reverb.com.

 

5. Can I sell records on Reverb.com?

Reverb.com is designed to make buying and selling music gear easier. Since the site isn’t set up for selling records at scale, vinyl and other recorded music are not permitted in the marketplace.

6. How do I export my Reverb LP listings? 

Go to your listings page and make sure that your category is set to “recorded music” and your status is set to “all.” Click the “export” button at the top right-hand corner of the page.


7. Can I still sell turntables and other analog equipment on Reverb?

Yes, you can still sell turntables, receivers, and other analog equipment on Reverb.com. Since Reverb is designed for buying and selling music gear, vinyl and other recorded music is not permitted in the marketplace.

 

Buyers

1. I made a purchase prior to the site’s shutdown on February 28. What’s going to happen to it?

Any purchase made prior to February 28, 2020, will be fulfilled as it normally would.

 
2. I recently bought a record that I want to return. What should I do?

You can contact the seller about a return through your Reverb account. Simply log in to Reverb.com using your Reverb LP username and password.

3. I have Reverb Credits in my account—what will happen to those?

You may use any remaining Reverb Credits on Reverb.com. Simply log in to Reverb.com using your Reverb LP username and password.  


4. Can I still use my Reverb account?

Yes, you can continue to use your Reverb account for buying and selling music gear on Reverb.com.


5. Can I still buy/sell turntables and other analog equipment on Reverb?

Yes, you can still buy/sell turntables, receivers, and other analog equipment on Reverb.com. Since Reverb is designed for buying and selling music gear, vinyl and other recorded music is not permitted in the marketplace.

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