How can I check on service alerts/disruptions from my shipping carrier due to COVID-19?

We have compiled some helpful resources below that are direct from the shipping providers to get the most up to date service alerts. As this information can change rapidly, please click on the links provided for the most current updates.

United States

  • UPS
  • USPS (some service disruptions)
  • FedEx (some surcharges have been implemented)
  • DHL (some package size restrictions & surcharges in place)

Canada

  • Canada Post (some service disruptions/suspensions)
  • DHL (some package size restrictions & surcharges in place)
  • UPS

France

  • DHL (some package size restrictions in place)
  • La Poste (reduced office locations & general policy changes)
  • Mondial Relay (suspended service)
  • UPS (reduced service/suspensions)

Germany

  • UPS (some reduced services)
  • DHL (some package size restrictions & some reduced services)

Italy

  • Poste Italiane
  • UPS (reduced service/suspensions)
  • DHL (some package size restrictions & surcharges in place)

Japan

Netherlands

  • PostNL (reduced service/suspensions)
  • DHL (some package size restrictions & surcharges in place)

Spain

  • Correos (limited office hours & some delays)
  • DHL (some package size restrictions & surcharges in place)

United Kingdom


In other information:

  • Effective April 6, 2020, FedEx has created some additional surcharges. Read more here.
  • Effective April 1, 2020, DHL implemented the Emergency Situation Surcharge. Read more here.
  • Effective March 24, 2020 and until further notice, the UPS Service Guarantee is suspended for all U.S. origin shipments (U.S. Domestic & International) at any service level. Read more here.
  • Effective March 26, 2020 and until further notice, the U.S. Postal Service has temporarily suspended the guarantee on Priority Mail Express International destined to China, France, Great Britain, Hong Kong, Spain, Sweden and Switzerland. Read more here.
  • UPS, Fedex Ease Signature Rules to Protect Against Virus. Read more here.
  • Canada Post has changed their policy regarding signature requirements. Read more here.
  • A note to The UPS Store customers can be viewed here.
Was this article helpful?
1 out of 1 found this helpful
Still have questions? Submit Help Request