How can we help you?

My payment is processing, what does that mean?

If your payment shows as processing on your Purchases page for a recent order, it is most likely due to one of the following reasons:

  • Your order details require further verification by a human. This can take 24-48 hours.
  • You submitted payment via a PayPal eCheck. These can take 3-7 business days to clear.


Why hasn't my payment been approved yet?

We take every precaution to ensure the security of our buyers and sellers. Verifying your order details help us ensure that no one is falsely using your information.

general-question-mark.svg Further reading:
How to purchase an item on Reverb
Why was my credit card declined at checkout?
How am I protected if I do not receive an item or the item I receive is not as described?
How can I change the shipping address on my order?
How do I leave feedback for a seller?

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