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How do I respond to a buyer's offer?

Quick answer

If you have offers enabled on any of your listings, you will be notified via email and through your Reverb in-app notifications when a buyer makes an offer. You can respond to the offer by selecting Accept, Counter, or Decline, with the option to also include a message.

Responding to a buyer’s offer

You’ll receive a notification via email and in your Reverb notifications. Additionally, you can always review your offer history on your Offers page.

You have 24 hours to respond to the offer before it expires. You can respond by selecting either Accept, Counter, or Decline. Include a message to the buyer if you’d like to send more information with your response.

  • If you Accept the offer, an order will be created. Your buyer will be notified and has 24 hours to pay.
  • If you select Counter, you’ll be prompted to enter an updated price you’d like to offer back to the buyer.
  • If you Decline the offer, the buyer will be notified and no further action is required.

Pro tip: If a buyer contacts you from one of your listings, you can respond with an offer in your message back and it will show up in your Offers page.

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