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Packing materials

Use these materials to keep your item protected in transit:

• Shipping box. Leave 2 inches for padding on all sides of the item. If reusing a box, make sure it's still sturdy and remove all old labels and stickers. Carriers sometimes charge extra if old labels are left on.
• Harmless packing material. Kraft paper is best, but rigid cardboard inserts, packing peanuts, or egg crates also work.
• Packing tape.

Pack it right

1. Secure all loose components and wrap in separate packaging. You can place these items in the case pocket or elsewhere in the box. 
2. Fill all empty space in the case and box with packing material. Avoid newspaper or anything with ink, which can transfer and damage your item, and avoid bubble wrap in hot weather since it can stick and cause damage.
3. Do the “shake test”. Shake the box to make sure nothing is rattling or moving. Carriers typically follow a "3-foot drop rule," meaning your package should survive a flat drop from 3 feet. ("Fragile" labels usually don't change how a package is handled, so pack for the drop.)

Protect your shipment

• Add protection to your label. Add Reverb Safe Shipping when purchasing a label through Reverb. If your item is damaged in shipping, you'll work with our team directly instead of the carrier. Buying a label directly from a carrier? Purchase their insurance instead.
• Photograph the package from all sides before drop-off. This helps support any damage claims if the item is damaged in transit.
• Keep your drop-off receipt as a record of when the item was handed off to the carrier.

Additional resources