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Why your payout might be taking longer

Seller payment timelines can vary based on a number of things, like feedback ratings, sales volume, Preferred Seller status, price of the item, and shipping destination. Some of the most common reasons include:

• It’s a weekend or holiday. If this is the case, sit tight and we’ll send payment to your bank at the end of the following business day.

• It’s your first sale. If it’s your first sale or you sold with local pickup, you’ll be paid within 2 - 5 business days of the item being delivered (or “marked as received” in the case of local pickup).
• You sold a higher-value item. Items that sell for more than $2,000 USD go through an extra security check. Your payout will arrive 3–6 business days after the item is marked as delivered.

Still missing your payout? Check these details:

• Ensure that you uploaded the correct tracking number on your Orders page. If you see the tracking status is not properly reflected, this is most likely the issue.

• Your bank account information isn’t correct – Head to your Shop Policies page to view the last 4 digits of your bank account. Note that you’ll need to verify your identity with a quick MFA code first. If you want to ensure all your bank details are correct, you can always re-enter your information to be safe.
  • If your earnings were sent to an account with incorrect information, or one that’s closed, your payment should bounce back within 7-10 business days of the initial disbursal. At that time, we’ll email you to update your bank information so we can resend your payment within the next business day.
  • If the last 4 digits of your bank account appear correct, but you’re still having trouble receiving your earnings, contact Reverb Support for further troubleshooting.