How does selling in-store through Reverb work?

Quick answer

At this time, only eligible items in Mint, Excellent, Very Good, or Good condition from select categories qualify to be sold in-store.

Select Sell your gear on the top of the website or the Sell button on the bottom of the app. You must select one of the suggested products when searching for your gear on the first page. Then if your gear and location are eligible, you’ll see the Sell in-store option to begin the process. The instant price offer is determined by the condition of your gear, and you’ll get paid after the retailer accepts your gear upon drop-off.

Reverb's sell in-store option is currently in a limited release and is only available for select gear in a limited number of locations. Stay tuned for updates as we look to expand to include more gear in additional locations.

Jump to a section:

How is selling in-store different from listing on Reverb?
Criteria for selling in-store
How is the instant price offer determined?
How to sell in-store through Reverb

How is selling in-store different from listing on Reverb?

Selling in-store through Reverb has three main differences from creating a listing:

Skip the listing and shipping, and drop off your item at a participating shop near you.
Receive faster payments since you don’t have to wait for your item to sell.
There are zero selling fees for selling in-store.

Criteria for selling in-store

Music store	Eligibility radius	Accepted categories
Manchester Music Mill (Manchester, NH)	60 miles	Electric Guitars Acoustic Guitars Bass Guitars Amps Effects & Pedals Keys & Synths
Palen Music Center locations Springfield, MO Overland Park, KS O’Fallon, MO	60 miles	Electric Guitars Acoustic Guitars Bass Guitars Amps Effects & Pedals
Tone Shop Guitars locations Addison, TX Fort Worth, TX Southlake, TX	60 miles	Electric Guitars Acoustic Guitars Bass Guitars Amps Effects & Pedals
Imperial Vintage Guitars locations Los Angeles metro center Burbank, CA Orange, CA Sherman Oaks, CA San Diego, CA	60 miles (L.A.) 30 miles (San Diego)	Electric Guitars Acoustic Guitars Bass Guitars Amps Effects & Pedals
Rare Birds Music (Chicago, IL)	30 miles	Electric Guitars Acoustic Guitars Bass Guitars Amps Effects & Pedals Keys & Synths

Conditions: Good, Very Good, Excellent, Mint.
No modifications.
Other factors based on popularity and sales history on the Reverb platform.
If your gear is eligible, you'll be offered the option to sell in-store after selecting a product in the sell form.

How is the instant price offer determined?

Appraisal prices for each condition are based on historical sales data on Reverb. The appraisal prices are lower than what you might get selling directly on Reverb because we factor in the effort required for a dealer to handle the selling process for you, including: storing, photographing, listing, and shipping the item once sold.

That said, retailers will be evaluating and pricing your gear based on the conditions below.

Guitars (Electric, Acoustic, and Bass)

	Mint	Excellent	Very Good	Good
Guitar is completely blemish-free and in otherwise perfect working and cosmetic condition.
Does not have original paperwork / certificates.
Does not have a case or gig bag.
Minor surface level scratches that do not penetrate the paint layers, such as pick marks.
Minor cosmetic imperfections, such as deeper scratches, finish dings, or buckle rash.
Electric Guitars only: Does not have a tremolo arm (only required if the guitar typically comes with one when new).
Significant cosmetic imperfections, such as cracks in the binding or large dents on the body.

Guitars are not eligible for in-store sale if they have any of the following:

Noticeable modifications (e.g. different pickups or tuning pegs than stock).
Significant functional damage, ranging from missing tuning pegs to a broken neck.
Dead spots, fret buzz, or unexpected vibrations exist anywhere along the fretboard.
Action is too high for the guitar to be playable.
Electronics are not functional.

Amps

	Mint	Excellent	Very Good	Good
Amp is completely blemish-free and in otherwise perfect working and cosmetic condition.
Does not have original paperwork / certificates.
Minor surface level scratches on the amp.
Minor cosmetic imperfections, such as dings or small dents that do not affect function or playability of the amp.
Does not have a footswitch (only required if the amp typically comes with one when new).
Significant cosmetic imperfections, such as larger dents or scratches that do not affect function or playability of the amp.

Amps are not eligible for in-store sale if they have any of the following:

Missing power cord.
Noticeable modifications (e.g. different tubes).
Dirty or scratchy pots.
Missing or non-functional dial knobs.
Doesn’t power on or produce expected sound.
Speakers or tubes (if applicable) are damaged.

Pedals & Effects

	Mint	Excellent	Very Good	Good
Pedal is completely blemish-free and in otherwise perfect working and cosmetic condition.
Does not have original paperwork / certificates.
Pedal has velcro or tape on it.
Minor surface level scratches that do not penetrate the paint layers.
Minor cosmetic imperfections, such as small dings and deeper scratches.
Significant cosmetic imperfections, such as scratches or dents in the chassis.

Pedals and effects are not eligible for in-store sale if they have any of the following:

Modifications (e.g. unoriginal circuit compared to stock).
Dirty or scratchy pots.
Missing or non-functional dial knobs.
Does not have a bottom plate.
The footswitch doesn’t work.
Doesn’t power on or produce expected sound.
Audio cable jacks are non-functional.
The power supply input jack is non-functional.
- Note: power supply does not need to be included.

Keys & Synths

	Mint	Excellent	Very Good	Good
Product is completely blemish-free and in otherwise perfect working and cosmetic condition.
Does not have original paperwork / certificates.
Minor surface level scratches that do not penetrate the paint layers.
Minor cosmetic imperfections, such as deeper scratches on the casing.
Significant cosmetic imperfections, such as dings in the paint or slight yellowing on keys.

Keys & Synths are not eligible for in-store sale if they have any of the following:

Noticeable modifications (e.g. new circuits or modified firmware).
Keys are dead, broken, missing, loose, or sticky.
Other significant functional damage (e.g. missing or faulty knobs, pixelated screen display, keybed is separated from the rest of the body).
Electronics are not functional (e.g. audio output, MIDI/USB input).

To sell in-store through Reverb:

Select Sell your gear on the web, or Sell on the bottom of the app.
Type your item into the search bar and select the product you’re selling on the following page. If the gear isn’t listed, it won’t qualify to be sold in-store.
If your gear and location are eligible, you’ll see the Sell in-store button to begin the process.
Fill out the form, then you will see a confirmation and instant price offer for the in-store sale. When you select Yes, I want to sell in-store, the dealer is also notified of this.
- If you decide not to complete the form, you can select No, I don’t want to sell in-store and leave us feedback so we can improve this offering.
Next, you will receive an email with details for completing the sale, including the estimated price based on gear condition, where the retailer is located, and the date in which your gear needs to be dropped off by. All gear must be dropped off to the retailer within 5 days to receive the initial price offered.

The offer price you receive will only be valid until the displayed drop-off date. If you drop off your gear past this date, the retailer will give you Reverb’s new offer based on the Reverb Price Guide.

The retailer will assess your gear to confirm its condition. This will determine the final price you’ll receive.
After the retailer accepts your item, Reverb Credits will immediately be deposited in your Reverb account. You can then transfer the credits to your bank account, which will take an additional 1 - 4 business days to process.

You can keep record of your Reverb in-store sales through the confirmation emails and in your Earnings page (upon completed in-store sales).

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