When buying or selling on Reverb, keep everything on the website or Reverb app. For all transactions completed through Reverb, buyers and sellers may be eligible to qualify for Reverb Buyer Protection or Reverb Seller Protection. In the unlikely case that something does not go as planned, you will have a record of the transaction on your Purchases page or Orders page.
- Community Rules for Off-Site Transactions | Buyers
- Community Rules for Off-Site Transactions | Sellers
If someone is asking to meet outside of Reverb, make sure it’s clear why the meeting is necessary. Remember that Reverb transactions should take place online, or at a public location, like a shop.
If you do meet another buyer or seller in person, we recommend the following safety tips:
- Always meet in a well-lit, public place—during daylight hours if possible.
- Do not go to a secluded place or another user’s home, and do not invite a stranger into your home.
- Bring someone with you.
- Tell a friend or family member where you are going.
- Keep your cell phone on you.
- Trust your instincts. If a deal seems too good to be true, it probably is.