Hello, how can we help you?

Reverb collects GST/HST on eligible orders placed by buyers in Canada. Reverb automatically includes the tax in the buyer’s total at the last stage of the checkout process. Reverb then remits it to the relevant tax authorities.

See Canada’s Revenue Agency for more information on these tax requirements.

Do I need to register for Canadian tax IDs?

Canadian tax regulation requires sellers that have reached $30,000 CAD in sales to register for a GST/HST ID and to collect and remit the tax to the CRA.

As a seller, if you are GST/HST registered, you’ll need to add in your Tax ID to your Reverb account to ensure your buyers don’t pay the tax twice.

Sellers that are GST/HST registered also have the ability to set up tax policies in their account to automatically register the tax percentage per province. On the Tax Policy tab, you can submit your Tax ID and set up your tax policies to ensure the correct taxes are being applied on your sales.

Sellers who have not met this threshold may not be required to register for a GST/HST ID, but should make the decision for themselves on whether it makes sense for their business.

The provinces of Quebec, Manitoba, British Columbia, and Saskatchewan also have their own tax rules.

What tax does Reverb collect from Canadian buyers to remit to the tax authorities?

When are Canadian buyers charged tax?

As of July 1, 2022, Reverb collects tax on relevant purchases from Canadian buyers in the followings scenarios:

If the seller is located outside of Canada, Reverb is required to collect the PST from buyers in Manitoba and Saskatchewan.

How do I set up my tax policies?

Follow these steps to add your Canadian tax policies to your account: 

1. Go to your shop’s "tax policy" section.
2. Enter the proper Tax Rates to the corresponding provinces.
3. If you need to apply the tax to shipping, select that box.
4. Click Add tax policy.

How do I enter my Canadian taxpayer IDs? 

Follow these steps to add your Canadian taxpayer IDs to your account: 

For Canadian sellers with Canadian Taxpayer IDs 

1. Go to your shop’s "tax policy" section.
2. Select Tax Policies.
3. Enter your taxpayer ID(s) under Tax Identification Number.
4. Select Save.

Double check that you’re entering your ID in the correct field. Submitting it in the wrong field (such as putting GST in the QST field) will result in an error.

How do I find the amount Reverb remits?

You can find the sales we report to Canada by downloading your Orders CSV file.

To use your Orders CSV to see the amounts:

1. Head to the Orders tab under your Selling tab.
2. Hit the dropdown Export button to download.
3. Download and open the CSV.
4. Look for and sort the Buyer Country column.
5. Add the Processing Fee and Order Net columns for sales that were completed by buyers in Canada.

If you have any canceled orders from Canadian buyers, you should also count those.

To find your canceled orders:

1. Head to the Orders tab under your Selling tab.
2. Select Canceled under the Completed status on the left.
3. Hit the dropdown Export button to download.
4. Download and open the CSV.
5. Look for and sort the Buyer Country column.
6. Add the Processing Fee and Order Net columns for sales that were completed by buyers in Canada.

What is the tax on fees charged to sellers?

The Canadian tax regulations require marketplaces to collect tax on fees charged to sellers. The tax charged on your fees will depend on where you are located, and in some cases, whether or not you are GST/HST or QST registered. Any taxes collected on fees for sellers will be remitted by Reverb to the relevant tax authority.

If Reverb has already collected GST/HST on the order from your buyer, you won’t be charged GST/HST on order-related fees.

If Reverb charges you tax on your fees for sellers, speak with your tax accountant to find out if you can reclaim that tax from your local tax authorities.

Will I receive a bill from Reverb for GST/HST, QST, or PST on fees?

Reverb provides statements to sellers where GST/HST, QST, or PST has been charged. These invoices will appear on the first of each month for the previous month’s statement.

Each monthly statement contains a summary of fees assessed in the previous month. Invoices are based in the currency of your Reverb account.

You can access the statement by visiting your My Bill page. Once there, select the month to get an invoice for that period. Select Export to download a CSV file of the statement.

Will tax on fees information be accessible via API?

Yes. If you are an integrator, you can visit our API documentation Changelog to learn how API responses have been updated to display this new information.

What if I am not registered for GST/HST?

You do not need a GST/HST registration to sell on Reverb. If you are not GST/HST registered, Reverb is required to charge your Canadian buyers GST/HST on their purchases from Canada. Learn more about when Reverb charges Canadian buyers tax.

Any GST/HST charged to sellers will appear in the current balance on your monthly invoice. You’ll receive a monthly statement on the first of the following month that includes a list of fees and how much you were charged on those fees during the prior month.

If you need help registering for GST/HST, or have other questions on your eligibility, please reach out to your tax and legal representative.