Help Center Home
General Buying FAQs
Searching for Gear?
How do I verify my phone number on Reverb?
I ordered my item with 2-day shipping and have not received it as soon as expected. What can be done?
What is my Watch List and how do I add items to it?
Can I pick up my order locally?
Can I use PayPal Credit to purchase my item?
See all 16 articles
Cart & Checkout
I have several items in my cart but I can't seem to check out all at once.
How can I apply a discount code?
Can I use a prepaid debit or gift card to buy gear on Reverb?
I received an error message of "Do Not Honor" when trying to check out.
Refunds & Returns
Returning an Item for a Refund
Where can I find a return address?
How can I request a refund or return?
Buying on Reverb LP
How do I use the "Make An Offer" function on Reverb LP?
How Do I Return an Item I Purchased from Reverb LP?