‹ Reverb
Help Center
English
Deutsch
Español
Français
Italiano
日本語
Sign in
How Can We Help You?
Help Center Home
Accounts & General Inquiries
Accounts & General Inquiries
Accounts
Account Management
How do I qualify for buyer/seller protection?
How does Reverb protect sellers?
How do I temporarily suspend my listings?
How do I change my shop's URL?
How do I update my credit card on file?
See all 13 articles →
Email Address & Password
How can I update the email address I have on file with Reverb?
How do I reset my password?
How to unsubscribe from Reverb emails
Can I use my Facebook account to create a Reverb account?
Why am I not receiving emails from Reverb?
See all 11 articles →
Account Status
Why is my account under review?
Why is my account suspended?
I am having issues confirming the email address for my Reverb account
How can I verify my phone number on Reverb?
How do I delete my Reverb account?
See all 6 articles →
Reverb News & Community
Does Reverb offer lessons?
How has Reverb expanded customer support hours?
What is Reverb doing in response to Russia’s invasion of Ukraine?
Product safety notices and recalls
How does Reverb offset carbon emissions from shipping?
I want to partner with Reverb, can you help?
See all 9 articles →
General Reverb FAQs
What is Reverb?
We're here to help
Does Reverb have an app?
How to refer-a-friend on Reverb
Can I trade my gear on Reverb?
Personal safety tips for local pickups on Reverb
See all 12 articles →
Reverb App Store
How do I view and use apps that I’ve installed?
How do I uninstall an app?
How am I billed for Apps that I install?
Can I cancel my monthly subscription to an app at any time?
Are there any fees associated with uninstalling an app and canceling the monthly subscription?
How am I charged if I uninstall an app in the middle of my billing cycle?
See all 8 articles →
COVID-19
Shipping
What cleaning precautions should I take when shipping my order?
Making a Purchase
Will I be able to receive items I purchase on Reverb during COVID-19?
My country is unable to retrieve packages due to border closures. What can I do?
Shop Activity
Where can I find government support for my business due to COVID-19?
Safety & Security
What do I do if I’m asked to pay outside the Reverb website?
Scam or phishing emails and messages
Success!