‹ Reverb.com
Help Center
English
Deutsch
Español
Français
Italiano
日本語
How Can We Help You?
Help Center Home
Accounts & General Inquiries
Accounts & General Inquiries
Accounts
Account Management
How Does Reverb Secure Bank Account & Credit Card Information?
How Do I Opt-Out Of Personalized Advertising?
How to Manage Your Shop During a Personal or Public Emergency
GDPR - EU Data Transfer
Can I Delete My Reverb Messages?
See all 10 articles →
Account Status
Why Is My Account Under Review?
How Can I Verify My Phone Number on Reverb?
Why Is My Account Suspended?
I Am Having Issues Confirming the Email Address For My Reverb Account
How Do I Delete My Reverb Account?
See all 6 articles →
Email Address & Password
How Can I Update the Email Address I Have on File With Reverb?
Why am I not receiving emails from Reverb?
Account Safety & Login Verification
I Received a Suspicious Activity Email For My Reverb Account. What Should I Do?
Why Was My Phone Number / Email Address Redacted?
See all 8 articles →
COVID-19
Shipping
Will I be able to ship my orders during COVID-19?
My Package is Delayed/Lost, What Should I Do Next?
How are signature requirements for deliveries changing during COVID-19?
How can I schedule a pickup with a shipping carrier?
How can I check on service alerts/disruptions from my shipping carrier due to COVID-19?
See all 11 articles →
Making a Purchase
Will I be able to receive items I purchase on Reverb during COVID-19?
Is it okay to buy gear on Reverb right now?
Can I receive a package without having to sign for it?
My country is unable to retrieve packages due to border closures. What can I do?
I just purchased an item, but I need to change the shipping address to a location not-impacted by COVID-19. Can I do this? If so, how? What about taxes?
See all 7 articles →
Shop Activity
Can I keep my Reverb shop open during COVID-19?
Where can I find government support for my business due to COVID-19?
I operate out of a brick and mortar location, can I keep my e-commerce business on Reverb open?
I’d like to pause my listings or take my shop offline temporarily because of COVID-19. What should I do?
My buyers can’t receive their items because of COVID-19 (illness, quarantines, shipping challenges). What should I do?
See all 6 articles →
General Reverb FAQs
How Do I Qualify For Buyer/Seller Protection?
What is Reverb?
Can I Trade My Gear on Reverb?
How to Refer-A-Friend on Reverb
Will Reverb staff contact me via direct message through the Reverb messaging platform?
Moving to Reverb Payments from PayPal FAQ
See all 9 articles →
Reverb App Store
How Am I Billed For Apps That I Install?
Can I Cancel My Monthly Subscription to an App at Any Time?
Are There Any Fees Associated With Uninstalling an App and Canceling The Monthly Subscription?
How Am I Charged If I Uninstall an App in the Middle Of My Billing Cycle?
Where Do I Go For Support If I Find a Bug or Error in a Plugin or Integration Offered via the Reverb Integrations Page?
How Do I Uninstall an App?
See all 8 articles →
Reverb News & Community
I saw that Reverb offsets carbon emissions from shipping—what does that mean?
Why are you suspending the sale of new Fulltone products?
I Want to Partner With Reverb, Can You Help?
I Love Writing About Music Gear. Does Reverb Accept Freelance Contributions For Their Blog?