‹ Reverb
Help Center
English
Deutsch
Español
Français
Italiano
日本語
Sign in
How Can We Help You?
Help Center Home
Accounts & General Inquiries
Accounts & General Inquiries
Safety & Security
Tips for using Reverb safely
What do I do if I’m asked to pay outside the Reverb website?
How to report messages to Reverb
What to do if you suspect fraud in your Reverb account
Scam or phishing emails and messages
How to report listings to Reverb
Accounts
Account Management
How do I qualify for buyer or seller protection?
How does Reverb protect sellers?
How do I change my shop's URL?
How do I update my credit card on file?
Can I block another Reverb user?
See all 12 articles →
Email Address & Password
How do I reset my password?
How can I update the email address I have on file with Reverb?
How to unsubscribe from Reverb emails
How to use your Apple ID for Reverb sign in
Can I use my Facebook account to create a Reverb account?
See all 12 articles →
Account Status
Why is my account under review?
Why is my account suspended?
I am having issues confirming the email address for my Reverb account
How can I verify my phone number on Reverb?
How do I delete my Reverb account?
See all 6 articles →
Reverb News & Community
How has Reverb expanded customer support hours?
What is Reverb doing in response to Russia’s invasion of Ukraine?
Does Reverb offer lessons?
Product safety notices and recalls
European Union Regulation addressing the dissemination of terrorist content online
How does Reverb offset carbon emissions from shipping?
See all 9 articles →
General Reverb FAQs
What is Reverb?
We're here to help
Does Reverb have an app?
How do I upload photos and videos via messages?
How to refer-a-friend on Reverb
Can I trade my gear on Reverb?
See all 12 articles →
Reverb App Store
How do I view and use apps that I’ve installed?
How do I uninstall an app?
How am I billed for Apps that I install?
Can I cancel my monthly subscription to an app at any time?
Are there any fees associated with uninstalling an app and canceling the monthly subscription?
How am I charged if I uninstall an app in the middle of my billing cycle?
See all 8 articles →
COVID-19
Shipping
What cleaning precautions should I take when shipping my order?
Making a Purchase
Will I be able to receive items I purchase on Reverb during COVID-19?
My country is unable to retrieve packages due to border closures. What can I do?
Shop Activity
Where can I find government support for my business due to COVID-19?