Accounts

Account Management

• How Do I Qualify For Buyer/Seller Protection?
• How Does Reverb Protect Sellers?
• I'm Going Out of Town, How Do I Temporarily Suspend My Listings?
• How Do I Change My Shop's URL?
• How Do I Update My Credit Card on File?
See all 13 articles →

Email Address & Password

• Important Information about Your Reverb Account
• How Can I Update the Email Address I Have on File With Reverb?
• Apple ID FAQ’s
• Can I Use My Facebook Account to Create a Reverb Account?
• Why am I not receiving emails from Reverb?
See all 11 articles →

Account Status

• Why Is My Account Under Review?
• How Can I Verify My Phone Number on Reverb?
• Why Is My Account Suspended?
• I Am Having Issues Confirming the Email Address For My Reverb Account
• How Do I Delete My Reverb Account?

Reverb News & Community

• Does Reverb Offer Lessons?
• Recent Reverb Order Information Issue
• Product Safety Notices and Recalls
• I saw that Reverb offsets carbon emissions from shipping—what does that mean?
• Why are you suspending the sale of new Fulltone products?
• I Want to Partner With Reverb, Can You Help?
See all 7 articles →

General Reverb FAQs

• Law Enforcement Requests for Customer Information
• How to Refer-A-Friend on Reverb
• Will Reverb staff contact me via direct message through the Reverb messaging platform?
• Moving to Reverb Payments from PayPal FAQ
• Payout Balance & Reverb Credits FAQ
• What is Reverb?
See all 9 articles →

Reverb App Store

• How Am I Billed For Apps That I Install?
• Can I Cancel My Monthly Subscription to an App at Any Time?
• Are There Any Fees Associated With Uninstalling an App and Canceling The Monthly Subscription?
• How Am I Charged If I Uninstall an App in the Middle Of My Billing Cycle?
• Where Do I Go For Support If I Find a Bug or Error in a Plugin or Integration Offered via the Reverb Integrations Page?
• How Do I Uninstall an App?
See all 8 articles →

COVID-19

Shipping

• What precautions should I take when shipping my order when it comes to cleanliness? Are there any best practices?

Making a Purchase

• Will I be able to receive items I purchase on Reverb during COVID-19?
• My country is unable to retrieve packages due to border closures. What can I do?

Shop Activity

• Where can I find government support for my business due to COVID-19?

Requests

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