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Selling
Selling
Payouts
How to Get Paid with Reverb Payments
How Long Does it Take to Receive my Payout?
I Just Made My First Reverb Payments Sale, When Will I Get Paid?
My Payout Has Been Approved. What Does That Mean?
I Don't See My Payout, What Are The Next Steps?
How to Get Paid with PayPal
See all 10 articles →
Sold Orders
Returns & Refunds
Refunds & Returns for Sellers
Do I Need to Accept a Return?
What Should I Do If a Buyer Reports Issues on an Order?
How to Issue a Refund on an Order
What Happens After I Initiate a Refund?
See all 12 articles →
Shipping & Tracking FAQs
How Can I Check on Service Alerts or Disruptions From my Shipping Carrier?
Can I Print a Second Shipping Label for My Items/Sale?
Can I Sell My Order Locally?
I Sold an Item. How Long Do I Have To Ship?
How Can I Change the Shipping Address on My Sale?
See all 16 articles →
Feedback
How Do I Leave Feedback For a Buyer?
What to Do If You Receive Negative Feedback
Reverb Shipping Labels
Shipping an Item on Reverb & Purchasing Reverb Shipping Labels
How Do I Buy a Reverb Shipping Label?
Does Reverb Offer Shipping Labels?
How Does Reverb Safe Shipping Work?
How Do I Pay For a Reverb Shipping Label?
See all 8 articles →
International Shipping
International Shipping Guide
I Have No Idea How Much It Costs To Ship an Item Outside My Country, Can You Help?
How Do I Ship to a Buyer Outside the US?
How Do I Verify an International Address?
Reverb Tariff Codes
See all 6 articles →
Best Ways to Ship
What's The Best Way to Ship a Guitar?
What's The Best Way To Ship an Amp?
What's The Best Way To Ship a Drum Kit?
What's The Best Way To Ship Mics and Interfaces?
What's The Best Way To Ship a Keyboard or Synth?
See all 8 articles →
Packlink
How Can I Purchase Packlink Shipping Labels on Reverb?
How to Submit a Claim with Packlink in Case of Loss or Damage
How to Link Your Existing Packlink Account to Your Reverb Account
How to Cancel a Packlink Shipping Label Purchased Through Reverb
Unpaid Orders
How to Cancel an Order
What Happens If a Buyer Doesn't Pay?
Listings
Creating & Editing Listings
How Do I List My Item on Reverb?
How Do I Edit My Listing?
How to Re-list an Item After Cancelling or Refunding an Order
How Much is My Gear Worth?
How Much Should I Charge for Shipping?
See all 23 articles →
Listing Guidelines
Gear Conditions and What They Mean
Listing Guidelines
Listing Guidelines: Shops
Listing Guidelines: Prohibited Items and Actions
Listing Guidelines: Text/Data Issues
See all 16 articles →
Reverb Bump
What is “Bump”?
How Do I Bump My Item?
How Do I Remove a Bump From My Listing?
How is Bump Placement Determined on Brand New Items?
Seller Advertising Dashboard FAQ
See all 6 articles →
Imports & Inventory Management
CSV Upload/Manage Inventory Guide
Bulk-Update SKUs via CSV Imports
How Do I Add Many Listings To Reverb At The Same Time?
How Can I Bulk Edit My Listings?
How to Adjust Bump Percentages on Listings in Bulk Using CSV Exports/Imports
See all 8 articles →
UPCs
What are UPCs?
Why UPCs Are Important
Why Do We Need UPCs?
How do UPC's Work for Custom/Handmade Products?
My UPCs Are Saving With Multiple 0’s (Scientific Notation Format)?
See all 8 articles →
Statements & Billing
Fees
What Fees Will I Pay for Selling on Reverb?
What Is a Payment Processing Fee, and How Are They Assessed?
What Are My Fees as a Reverb Preferred Seller?
Are Selling Fees Charged on Shipping?
Are Selling Fees Charged on Taxes?
See all 10 articles →
Taxes
What are the US tax reporting requirements for 2022?
Do I need a Form 1099-K for my 2021 Reverb sales?
Extended Producer Responsibility (EPR) in France
New Import VAT Updates for Selling to the EU
New Requirements for Orders Shipped to the EU
See all 11 articles →
Statements
It's the First of the Month, Why Was My Billing Card Charged?
Why Did I Receive a Shipping Label Adjustment?
Where Can I View My Reverb Statement?
How Can I Update My Billing Card on File?
Why was my Billing Card Declined on the My Bill Page?
See all 6 articles →
My Shop
Shop Policies & Settings
How to Sync a Bank Account with Reverb Payments
What Is Reverb Payments? Where Is It Available?
How To Setup Your Tax Policies
How Can I Offer Financing To My Buyers?
Where Can I Update My Bank Account on File?
See all 25 articles →
Offers & Messages
How Do I Contact the Buyer of My Reverb Order?
Somebody Made an Offer On My Item and It Expired. Can I Make Them a New Offer?
I Have a Buyer Outside My Country Who Can't Check Out Successfully
Seller Badges
How Do I Become a Reverb Preferred Seller?
How Do I Get The Quick Shipper Badge?
How Do I Get The Quick Responder Badge?
Integrations
Shopify
How Can I Integrate Reverb With My Shopify?
Customize your Integration with Shopify Tags
How Do I Disable The Sync For Specific Products In My Shopify Store?
How Can I Turn Off Offers in Shopify?
My Shopify Sync Doesn't Seem To Be Working. What Can I Do?
See all 7 articles →
BigCommerce
How Can I Integrate Reverb With BigCommerce?
BigCommerce Custom Fields That Sync To Reverb
How Do I List Used or Mint Items in Bigcommerce?
How Do I Turn Off Sync For Individual Items in Bigcommerce?
How Can I Turn Off Offers in BigCommerce?
See all 11 articles →
Magento
Can I Integrate Reverb With Magento 2.x?
Can I Integrate Reverb With Magento 1.x?
How Can I Turn Off Offers in Magento 1.x & 2.x?
PrestaShop
How Can I Integrate My PrestaShop With Reverb?