Purchases
Returns & Refunds
- Refunds and returns for buyers
- How am I protected if I do not receive an item or the item I receive is not as described?
- What are the steps of getting a refund or return started?
- Who is responsible for return shipping costs?
- How long will my refund take to process?
Shipping & Tracking
- My package is delayed/lost, what should I do next?
- Can I pick up my order locally?
- Can I track my shipment on Reverb?
- What should I do if the seller never ships my order?
- How can I change the shipping address on my purchase?
Feedback
Software & Downloads
- Refunds and returns for buyers
- How am I protected if I do not receive an item or the item I receive is not as described?
- What are the steps of getting a refund or return started?
- Who is responsible for return shipping costs?
- How long will my refund take to process?