• Refunds and returns for buyers
• How am I protected if I do not receive an item or the item I receive is not as described?
• What are the steps of getting a refund or return started?
• How can I request a refund or return?
• Who is responsible for return shipping costs?

• How to contact a seller
• How do I leave feedback for a seller?

• Can I track my shipment on Reverb?
• Why is my order's tracking status stuck on "Label Created"?
• How can I change the shipping address on my purchase?
• What if my order’s tracking status is “Delivered”, but I didn’t receive my item?
• My package is delayed or lost, what should I do next?