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Purchases

Returns & Refunds

  • Refunds and returns for buyers
  • How am I protected if I do not receive an item or the item I receive is not as described?
  • What are the steps of getting a refund or return started?
  • Who is responsible for return shipping costs?
  • How long will my refund take to process?
See all 7 articles

Shipping & Tracking

  • My package is delayed/lost, what should I do next?
  • Can I pick up my order locally?
  • Can I track my shipment on Reverb?
  • What should I do if the seller never ships my order?
  • How can I change the shipping address on my purchase?
See all 9 articles

Feedback

  • How do I leave feedback for a seller?
  • How can I edit feedback I left for somebody?

Software & Downloads

  • How do I install software Plugins?
  • How do I download Ableton Live?
  • How do I download iZotope Plugins?
  • How do I download Waves Plugins?
  • How do I install Arturia V Collection?
  • Refunds and returns for buyers
  • How am I protected if I do not receive an item or the item I receive is not as described?
  • What are the steps of getting a refund or return started?
  • Who is responsible for return shipping costs?
  • How long will my refund take to process?
  • My package is delayed/lost, what should I do next?
  • Can I pick up my order locally?
  • Can I track my shipment on Reverb?
  • What should I do if the seller never ships my order?
  • How can I change the shipping address on my purchase?
  • How do I leave feedback for a seller?
  • How can I edit feedback I left for somebody?
  • How do I install software Plugins?
  • How do I download Ableton Live?
  • How do I download iZotope Plugins?
  • How do I download Waves Plugins?
  • How do I install Arturia V Collection?

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Reverb Gives

Your purchases help youth music programs get the gear they need to make music.

Carbon-Offset Shipping

Your purchases also help protect forests, including trees traditionally used to make instruments.

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