Purchases
Shipping & Tracking
- Can I Pick Up My Order Locally?
- What if my order’s tracking status is “delivered”, but I didn’t receive my item?
- How can I check on service alerts/disruptions from my shipping carrier?
- How Can I Change the Shipping Address on My Order?
- I Ordered My Item With 2-Day Shipping and Have Not Received It as Soon as Expected. What Can Be Done?
Returns & Refunds
- How Am I Protected if I Do Not Receive an Item or the Item I Receive is Not as Described?
- How Can I Request a Refund or Return?
- What Are The Steps of Getting a Refund/Return Started?
- Who Is Responsible For Return Shipping Costs?
- Refunds & Returns for Buyers
Feedback
Software & Downloads
- How Do I Install Software Plugins?
- How Do I Get Student Discounts On Software?
- How Do I Download Ableton Live?
- How Do I Download iZotope Plugins?
- How Do I Download Waves Plugins?
- Can I Pick Up My Order Locally?
- What if my order’s tracking status is “delivered”, but I didn’t receive my item?
- How can I check on service alerts/disruptions from my shipping carrier?
- How Can I Change the Shipping Address on My Order?
- I Ordered My Item With 2-Day Shipping and Have Not Received It as Soon as Expected. What Can Be Done?