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How do preference-based returns work?

How do returns work for buyers on Reverb?

How am I protected if I do not receive an item or the item I receive is not as described?

What are the steps of getting a refund or return started?

How do I request a refund?

How do buyers purchase a return shipping label through Reverb?

How long will my refund take to process?

Where can I view my seller's return policy?

Buying

Selling

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