• Refunds & Returns for Sellers

• Do I Need to Accept a Return?

• What Should I Do If a Buyer Reports Issues on an Order?

• How to Issue a Refund on an Order

• What happens after I initiate a refund?

• How Long Do I Have to Complete My Refund?

• Where Can I View a Negative Balance on My Account?

• How to Cancel an Order After it’s Been Paid For

• Shipping Damage Claims for Non-Reverb Shipping Labels

• What should I do if my shipment was damaged but Safe Shipping wasn't used?

• My Order Has Been Upgraded to the Reverb Resolutions Team, What Happens Next?

• How to Purchase a Return Shipping Label through Reverb