• Refunds and returns for sellers

• Do I need to accept a return?

• What should I do if a buyer reports issues on an order?

• How to issue a refund on an order

• What happens after I initiate a refund?

• How long do I have to complete my refund?

• Where can I view a negative balance on my account?

• How to cancel an order after it’s been paid for

• Shipping damage claims for non-Reverb Shipping Labels

• What should I do if my shipment was damaged but Safe Shipping wasn't used?

• My order has been upgraded to the Reverb Resolutions Team, what happens next?

• How to purchase a return shipping label through Reverb