• Will I be able to receive items I purchase on Reverb during COVID-19?

• Is it okay to buy gear on Reverb right now?

• Can I receive a package without having to sign for it?

• My country is unable to retrieve packages due to border closures. What can I do?

• I just purchased an item, but I need to change the shipping address to a location not-impacted by COVID-19. Can I do this? If so, how? What about taxes?

• I’m worried my item is contaminated because it is coming from an area that has COVID-19. How do I cancel my order?

• The instrument or gear I purchased hasn’t shipped because it’s coming from an affected region. What can you do for me?