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How to get paid with PayPal

Depending on your region and signup date, PayPal may not be an available payout method.

Quick answer

As of May 13, 2026, sellers getting paid with PayPal will be on our standard Reverb Payments timeline. The main difference is that your earnings are approved based on the shipment’s tracking status on your order. For first-time sellers, funds are sent to your PayPal account once the item has been delivered. After your first sale, funds are sent once the item is in transit. This means adding tracking information to your orders is a requirement in order to get paid.

Jump to a section:

To activate PayPal:

  1. Head to your Shop Settings Page.
  2. Select Policies.
  3. Enter in your PayPal information and grant permission for PayPal to connect with Reverb.
  4. Select Save Changes.
  5. Ensure you have a billing card on file.

How long does it take to get paid?

For your first sale, funds will be sent to your PayPal account following successful delivery of the item, according to the tracking information on your order. After your first sale, funds will be sent once you provide a valid tracking number showing package movement. Once your payment is approved by our team, it is immediately sent to your PayPal account. For questions about fund availability, contact PayPal directly.

  1. Item sold & order created 
  2. 🕑 Up to 2 days 
  3. Order verified & cleared for shipment For your protection, we secure payment by verifying buyer information. 
  4. 🕑 Ship within 3 business days 
  5. Item in transit or delivered Reverb uses the tracking information from your shipment to determine when it's in transit or delivered to the buyer.
  6. 🕑 Up to 2 business days 
  7. Payment is sent to your PayPal account Once your payment is approved by our team, it is immediately sent. 

If you notice the tracking information for your order isn’t updating on Reverb, contact Reverb Support to make sure you get paid.

How to enter tracking information:

  1. Head to your Orders page.
  2. Select Add Tracking Info or Get Shipping Label (tracking is automatically applied when shipping labels from Reverb are purchased).
  3. Select the shipping provider and enter the tracking number.
  4. Select Add Tracking.

As of May 13, 2026, PayPal sellers must provide tracking information as proof of shipment before payment is released by Reverb.

I still haven’t received payment. What are the next steps?

  • Make sure you have the correct tracking information entered on the order page.
  • Head to your Shop Policies page to confirm you entered the correct PayPal account (the correct email address must be entered before the order was created for the funds to fully clear).
    • If you see that you have an incorrect PayPal email address on file, update your email on Reverb and contact PayPal to locate your funds. If there are still issues, contact Reverb Support to make sure you get paid.
  • Contact PayPal to confirm your payment didn't go towards any negative balances within your PayPal account.
  • If the payment is pending, the buyer may have submitted payment via a PayPal eCheck, which typically takes about 4-7 business days to clear.
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